News Release
Comptroller Carole Keeton Rylander
Launches Initiative to Fundamentally Change the Way Government
Does Business
(Austin)--State Comptroller Carole Keeton Rylander today
-- via the Internet and a videoconference --launched an
initiative to transform Texas government from its traditional
bricks and mortar foundation to a national technological leader
that uses bytes, chips and satellite airwaves to deliver services.
"Envision a Texas where you don't stand in a line to renew a
driver's license or motor vehicle registration," Comptroller
Rylander said.
"Envision a Texas where a small business like Joe's Bakery in
East Austin doesn't have to contact the Department of Health, the
Comptroller's office, the Worker's Compensation Commission, and,
if they are a business corporation, the Secretary of State's
office, just to do business.
"Envision a Texas where you don't have to have a separate
permit, a separate report and a separate check for the hotel-motel
tax, franchise tax, mixed-beverage tax, boat and boat-motor tax,
cement-production tax, sulphur-production tax, or the sales
tax.
"Envision a Texas where a child sick at home can still attend
class through the Internet.
"Envision e-Texas," Comptroller Rylander said. "Government that
is excellent, efficient and effective."
Rylander announced the initiative's three co-chairmen who are
Dr. Wendy Lee Gramm of College Station, The Honorable Thomas G.
Loeffler of San Antonio, and Hector De Leon of Austin.
"Technology--especially the Internet--is reshaping our economy
and society, how we live our lives and how we view our world,"
Comptroller Rylander said. "It is rapidly transforming entire
industries. Amazon.com is revolutionizing bookselling; e-Bay is
reinventing how goods are bought and sold; and e-Toys is changing
the way parents buy toys for their children.
"Government is stuck in the age of Atari and Commodore, while
the rest of world is on fast-forward to web-based management and
e-commerce with companies like Dell, Intel and Texas Instruments
leading the way," she said. "The private sector is taking
advantage of new technology to deliver more goods and better
service to their customers at a lower cost. As taxpayers become
accustomed to that level of service, they will demand the same
performance from their government.
"In the not too distant future, e-government will be
government," she said.
Comptroller Rylander was joined by e-Texas co-chairmen Gramm
and De Leon at the headquarters of Austin-based VTEL Corp., an
e-Texas partner and press conference facilitator. Co-chairman
Loeffler was unable to attend the news conference. VTEL was
represented by Steve Keilen, chief marketing officer.
Calling it the cornerstone of her administration, Rylander has
charged the citizens advisory committee with recommending ways for
Texas government to cost less, provide better service, and be more
responsive to the citizens who pay for it.
"Texas government needs to be transformed from a bricks and
mortar model that closes after 5 p.m. and on weekends to a virtual
government that serves the citizens of Texas 24-hours-a-day,
7-days-a-week," she said.
Dr. Gramm emphasized the commission's charge to recommend
changes that capitalize on the varied opportunities technology is
offering.
"This initiative will be a challenge, but it's one we cannot as
Texas citizens take lightly," Dr. Gramm said. "Texans should be
able to go to one Web site and apply for and renew business
permits and licenses, find out the latest test scores at their
children's schools, and file their state taxes."
Comptroller Rylander announced 14 task forces and the
commissioners who will lead the reviews in those areas:
- Asset and Financial Management, Thomas O. Hicks of Dallas,
chairman of Hicks, Muse, Tate & Furst, a private investment
firm.
- Competitive Government, Bill Hammond of Austin, executive
director of Texas Association of Business and Chambers of
Commerce.
- Regulatory Reform, Gerald B. Smith of Houston, chairman and
CEO of Smith Graham & Co., a fixed-income investment
management firm.
- Human Resource Management, Laura Ayoub Keith of El Paso,
president of The Human Element, a human resource training,
search and outplacement firm.
- E-Government, Rosendo Parra of Austin, senior vice
president of Dell Computer Corp.
- Health Care & Human Services, Thomas R. Saving of
College Station, economics professor at Texas A&M
University.
- Government Performance, John W. Fainter Jr. of Austin,
president of the Association of Electric Companies of
Texas.
- Education, Charles Miller of Houston, chairman of Meridian
Ltd, a private investment partnership.
- Public Safety & Corrections, Elizabeth Lang-Miers of
Dallas, attorney with Locke Liddell & Sapp.
- Environment/Natural Resources, Noe Fernandez of
McAllen,
- Workforce, Sonceria (Sonny) Messiah-Jiles of Houston,
publisher of the Houston Defender.
- Local Government Empowerment, The Honorable Kevin Eltife,
mayor of Tyler.
- Transportation, Massey Villarreal of Missouri City,
president and CEO of Precision Task Group, Inc., a computer
consulting firm.
- Legislative Advisory Group, The Honorable Robert Duncan,
R-Lubbock, senator and attorney.
Saving and Fainter were introduced at the Austin press
conference site.
Commissioners Hammond, Messiah-Jiles, Keith, Smith, Lang-Miers
and Villarreal were linked to the Austin-originated press
conference through state-of-the-art videoconferencing capabilities
at Kinko's® locations in Houston, Dallas, San Antonio and El
Paso.
Kinko's® Inc. is a leader in business communication
services, including the world's largest network of retail
public-access videoconferencing services, which uses VTEL
videoconferencing systems in 155 locations in the U.S. and Canada.
VTEL also made the videoconference available on the Internet using
its TurboCast ' video streaming product.
Based in Austin with offices and resellers in 61 countries,
VTEL is a global leader in visual communications, offering
Internet video streaming solutions, videoconferencing and video
networking systems, systems integration and support services.
Each task force will examine the various state agencies and
programs covered by those areas by soliciting comments through
public "e-hearings," meetings with public and private sector
innovators, and discussions with experts. Each task force will
include citizen volunteers identified by the Comptroller's office
as members, and will be aided by agency staff.
"I have asked the commission to formulate recommendations in
time to develop a legislative package before the 77th session,"
Rylander said. "And I believe there are some changes that can be
implemented administratively prior to the next session."
Interested citizens may offer their input to the process at
e-hearings and at regional hearings held across the state. In
addition, suggestions may be called in to 1-800-531-5441, extension 5-0332 or
e-mailed to [email protected]. Interested Texans may follow the
commission's progress at <www.e-texas.org>.
--30--
Carole Keeton Rylander is the first woman elected Texas
Comptroller of Public Accounts. She is a former public school
teacher, first woman president of the Austin School Board and
first woman mayor of Austin. She is also the first woman elected
and re-elected Texas Railroad Commissioner.
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