December, 2000 Carole Keeton Rylander Texas Comptroller of Public Accounts |
Chapter 9: Transportation
Modify Risk Transfer Approaches
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Product
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Range of Warranties
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States
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Asphaltic Concrete / Rubberized Asphalt
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3-8 Years
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AL, CA, CO, FL, IN, ME, MI, MO, OH, NW, WI
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Asphaltic Crack Treatment
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2 year
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MI
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Portland Cement Concrete Pavement
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5 years
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WI, MI
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Bridge Components
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5-10 years
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WA, ME
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Bridge Painting
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2-10 years
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IN, MA, ME, MI, NH
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Chip Sealing
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1-2 years
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CA, MI
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Intelligent Transportation System Buildings
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2-3 years
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VA, NC
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Landscaping, Irrigation
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1 year
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WY
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Microsurfacing
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2 years
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CO, MI, NV, OH
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Pavement Marking
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2-6 years
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FL, MT, OR, PA, UT, WV
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Roofing
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10 years
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HI
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Source: October 1998 AASHTO Contracting 2000; (www.aashto.org/info/primer/primer_1-18.html).
Agencies Using Warranties
State DOT
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Products
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Range of Warranties
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California
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Rubberized Asphalt Chip Seal
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1 year
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Rehabilitation using rubberized asphalt Projects let in 1993
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2 projects; 3 and 5 years
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Colorado
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Microsurfacing
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3 projects; 1 year
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Indiana
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Pavement Rehabilitation:Initial project let during 1996, additional 8 in
1998
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1 project, 5 yearsplus 8 projects
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Maine
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(1) Bridge Deck Joints, Waterproofing membrane(2) Bearings, Paint, Signs,
Luminaries, Pavement, Concrete surface, box girder, pier protection
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Design/Build: (1) 10 years, (2) 5 years
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Michigan
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Bridge Painting:Began using warranties on state-funded bridge painting
contracts in 1990 and on a select number of Federal-aid projects under SEP-14
beginning in 1991.
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25 projects; 2 years
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Concrete pavement repair SEP-14,both projects let in 1992.
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2 projects; 2 years
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Missouri
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Rehabilitation using rubberized asphaltSEP-14 projects let 1991, 1992
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5 years
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Montana
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Pavement marking Projects let in 1992, 1995.
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2 projects; 4 years
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Nevada
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Microsurfacing
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2 years
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Resurfacing using rubberized asphalt
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5 years
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New Hampshire
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Bridge painting
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2 years
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New Mexico
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(1) Structures(2) Pavement
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(1) 10 years (2) 20 years
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North Carolina
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Epoxy pavement marking
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4 years
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Utah
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(1) Entire project(2) Optional long-term: Pavement, Structures, Slope,
Embankment Stability, Drainage facilities
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Design-build contract(1) 1 year (2) 5 years + up to 5 years
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Agencies Using Warranties (continued)
State DOT
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Products
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Range of Warranties
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Virginia
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(1) Entire Project(2) Toll equipment and software
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Design-Build Contract(1) 5 years (2) 2 years
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Washington
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Installation of bridge expansion joints
Initial SEP-14 project let in 1991.
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2 projects; 5 years
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Wisconsin
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HMA paving Awarded in 1995 construction season.
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3 projects; 5 years
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Sources: October 1998 AASHTO Contracting 2000; (www.aashto.org/info/primer/primer_1-18.html)and Nossaman, Guthner, Knox & Elliott, LLP, Highway Warranties.
Warranties to date have typically been for one to five years, striking a balance between the costs saved in maintenance and problem correction with the extra cost of the warrantied contract. Reports from a number of states indicate that warranties have a positive effect on the work that contractors perform, but if the contractor is unfamiliar with procedures in the construction of the project problems may arise.[23] Problems relating to a new approach to completing the work will decline as the construction industry becomes more familiar with warranties. As contractors and DOTs gain more experience with warranties, the length of the warranties may be extended as well. (Some warranties are for as long as 20 years, as in the New Mexico example below.)
FHWA reasoned that highway warranties could help prevent unnecessary maintenance and repair costs resulting from poor construction methods or poor quality materials. The use of highway warranties could also enable states to try new products that do not yet have an adequate performance record, since the contractor would bear the risk of failure of the product during the warranty period.[24]
Three examples of the more recent warranty provisions were included in design-build contracts: Maine DOT in 1997 for the Bath-Woolwich Bridge with both five and ten-year warranty items; Utah’s one-year full warranty plus the option for a long-term warranty up to ten years, and in 1998, Virginia DOT for a tollway crossing contracted to assure the project is free of defects for five years.[25]
One of the most high profile warranty projects is the 1998 contract between the New Mexico State Highway and Transportation Department and Koch Materials. It extends for 20 years after the final segment of the $295 million Corridor 44 project is completed in November 2001 by Koch’s subcontractors CH2M Hill Inc and Flatiron Structures. In this contract Koch assumes subbase-to-surface risk for a major asphalt highway without having full control of its design and construction plus it has guaranteed to pay for the upkeep and repair for 20 years without recourse to public funds. The Koch warranty is the first of its kind in the United States.[26]
A frequently cited cause of contract problems is that the contractor is selected solely based on low bid. The traditional design-bid-build approach for construction does not easily allow for the quality of previous work to be included in the contractor selection process. Most DOTs prequalify bidders, but primarily on the basis of financial stability. In contrast, a more comprehensive use of pre-qualification requires review of both quality and performance factors.[27]
Pre-qualification is valuable when using warranties to ensure selecting a contractor who not only has the capability to perform a quality construction job but also can be relied upon to promptly and effectively perform warranty responsibilities. This is important for two reasons. First, a quality job reduces the amount of subsequent repairs that will be needed and second, having a quality contractor reduces the likelihood of relying upon a surety to enforce a warranty.
TxDOT’s process to pre-qualify contractors includes several steps and the amount of information provided by the contractors varies depending upon the size and complexity of the projects they will bid on. The formal pre-qualification process requires that a form known as a Confidential Questionnaire be submitted along with a complete set of audited financial statements and details relative to assets, liabilities and equity and affidavit of financial condition. The Confidential Questionnaire requires a variety of information including all of the assets and liabilities of the entity. This form must be submitted 10 days prior to the date bids are to be opened. A new statement must be filed annually.[28]
If the project is estimated to cost less than or equal to $300,000 or the project pertains to specialty items, the requirements for audited financial statements may be waived. A Bidder’s Questionnaire (BQ) is then completed which contains essentially the same information as the Confidential Questionnaire, but excludes the audited financials and detailed financial questions. The BQ states that eligibility to bid and bidding capacity of a firm is determined by past performance on projects, experience, expertise, financial condition, and equipment availability.[29] TxDOT has further clarified that the eligibility to bid and bidding capacity for contractors submitting a BQ is based upon the balance sheet submitted, which may be either a compiled or certified public accountant reviewed balance sheet, and the amount of experience obtained by a potential bidder.[30]
Regardless of the form submitted, in order to bid a project, a firm must have an available bidding capacity equal to or greater than the estimated cost of the project. Four levels of bidding capacity, which range from $300,000 to over $1,000,000, are issued by TxDOT based on the assessment of the pre-qualification information. Increases in bidding capacities for pre-qualified contractors, who submitted a Confidential Questionnaire, are based on financial capability. Increases for contractors, who submitted a BQ, are based solely on contractor experience and the number of projects completed up to a maximum bidding capacity is $1,000,000. Financial capacity is considered only if the bidding capacity is greater than $1,000,000.[31]
TxDOT staff indicates that their technical pre-qualification process for Intelligent Transportation System projects for contractors and subcontractors has produced excellent results.[32] TxDOT’s post-contract evaluation is limited to ensuring that the work has been performed in accordance with the specifications, so that the work can be approved and accepted by the engineer in charge.[33]
TxDOT personnel indicate that they believe that policies and procedures have been implemented that address contractor quality and timeliness. When combined with the low-bid process, the TxDOT staff believe the needs of the state are met without the need to use more controversial methods. Quality standards are included in the specifications for each contract; if the contractor fails to meet those standards, he is assessed penalties ranging from reducing the item payment amount to contract termination. To address timeliness, TxDOT increased its use of critical path method scheduling for construction contracts, adjusted liquidated damages to use the level of inconvenience to the traveling public to determine the costs associated with project completion delays and initiated a form of bidding, called A+B, that incorporates the time to complete the construction job as an evaluation criterion.[34]
The American Association of State Highway and Transportation Officials (AASHTO) recommends that seven different types of information be required to prequalify contractors. This information includes items such as detailed financial statements, experience and performance, ownership or control, equipment to be used, and updated information when a corporate or affiliate change or reduction of 10 percent of the firm’s assets occurs. Once obtained this information must be reviewed and analyzed by the DOT.
FHWA does not require DOTs to implement a pre-qualification process, but if they do, the process must be approved by FHWA and conform to its competitive bidding policy, which requires that no procedure may restrict competition or prevent submission of a bid.[35]
As of 1987, the most recent data available, pre-qualification was required by 39 state DOTs. In the eleven states without pre-qualification, the DOTs generally conduct some form of post-bid qualification or evaluation, which may be less structured than pre-qualification.
Although many states, including Texas, gather much of the information suggested by AASHTO, the primary requirement to submit construction bids is the ability to secure a Performance Bond for a project. Even though in many DOT pre-qualification processes one of the required items is the quality of prior work performed, it is not normally a criteria that is used to make the pre-qualification assessment.[36]
Since the quality of prior work is not routinely used to pre-qualify contractors, the DOTs in the United States focus their efforts on quality control procedures used during the project. In practice, many DOTs use a materials quality control procedure called lot-by-lot pay factor adjustment. Using this procedure, a DOT may chose to inspect each shipment or lot delivered or to inspect a sample of the lots. If the lot meets the quality standard, it is accepted and paid for. If the lot does not meet the standard, it may be rejected completely and not paid for, or may be accepted under certain conditions and the payment reduced accordingly. Using this process provides DOTs with information on contractor performance, but the DOTs infrequently use this information as part of the future selection of contractors.
In contrast, some engineers envision a contracting system where the past performance would be used to adjust a contractor’s pre-qualification rating. Under this type of system, the emphasis shifts from looking solely at specific products to looking at the contractor’s overall performance, using the AASHTO-suggested information more effectively. Numerous factors such as record of timely performance, quality control, job-site safety, and maintenance of work zones could all be considered in the pre-qualification process. These factors could be used as an adjustment to determine the selected bidder under the assumption that higher performing contractors require less oversight by the DOT, thereby reducing the overall project cost.[37]
The Ontario Ministry of Transportation, for example, developed an innovative approach to contractor pre-qualification by evaluating the contractor in four areas: quality, safety, timeliness, and contract execution. Each area is given a weight: quality counts for 60 percent, safety and timeliness 15 percent each, and contract execution 10 percent. The contractor is rated on performance of work performed during the previous three years with more weight given to recent projects. The result is a numeric calculation called a performance index. Contractors that are not satisfied with their performance index are allowed to appeal the ministry’s decision to attempt to improve their rating. The performance index is used to either increase or decrease the amount of work a contractor can be given on the basis of their performance index calculation.[38]
TxDOT should begin implementing warranties in a sample of new construction contracts with appropriate associated surety provisions. The use of warranties could be extended as TxDOT and the contracting and insurance communities develop experience and expertise. Since warranties are only as good as the contractor and insurance company involved, TxDOT should develop strict pre-qualification guidelines to ensure that the state receives the maximum benefit.
TxDOT should determine warranty length based on its experience, construction practices and the project involved. Life cycle cost analysis should be used to determine when to use warranties. Appropriate quality control processes should remain in place for these projects.
TxDOT should conduct analysis of warranties in high volume restricted access road projects (interstate highways, toll roads, and bridges.) TxDOT should also analyze warranties for specific areas within larger projects such as asphalt concrete pavement, bridge decks (travel lanes on a bridge), bridge painting, and bridge expansion dams (joints). Warranties are also appropriate for Intelligent Transportation System (ITS) projects that incorporate new technological features.
For those contracts that combine both the design and construction into one contract (such as the TTA exclusive developer agreements), TxDOT should always include as part of the bidding process an option for an extended warranty for items such as pavement so that life cycle cost analysis can determine cost effectiveness.
TxDOT should establish a more formalized process to establish stricter initial pre-qualification criteria plus follow-up, on-going evaluation to assess the quality of the work performed. Each project should be evaluated after completion and a performance index compiled for each contractor. This performance index can be used to either increase or decrease the amount of work a contractor can be given on the basis of the pre-qualification limit, similar to the levels that TxDOT is currently using. A higher performance index will allow bidding on larger jobs. To reduce the expected concerns by the contractors, this information should not be used to adjust bid prices. The qualifications should be tiered so that specialized expertise is only necessary if that element is included in the particular bid under consideration.
The process should be simple and straightforward to minimize the administrative effort required of both contractors and TxDOT.
The fiscal impact from this recommendation cannot be estimated. However, TxDOT should realize long-term savings from both the use of warranties and an improved pre-qualification process.
The major benefit anticipated from the use of warranties is increased quality of the products with a lower life-cycle cost. Although the initial costs may be higher, warranties may lower maintenance costs by correcting early failures from material or workmanship that may have escaped notice during construction. Warranties also allow for new products to be introduced earlier and reduce extensive acceptance testing and evaluation.
An improved pre-qualification process should yield projects with fewer problems performed by the most competent contractors with less enforcement effort required by TxDOT. Changing the pre-qualification process would have some initial costs; however, the cost would depend upon how TxDOT implements the recommendation. A more rigorous pre-qualification process combined with an on-going evaluation component will provide a much higher assurance that the low bidder will provide a quality product.
[1] Texas Department of Transportation, Construction Division’s response to information requested by Hagler Bailly Services, Inc., June 7, 2000, p. 7; “1993 Texas Department of Transportation English Standard Specification Book, Part 1,” Section 5.1 and 5.9 (http://www.dot.state.tx.us/business/specs.htm). (Internet document.)
[2] V.T.C.A., Transportation Code §223.001; and letter from Charles W. Heald, P.E., executive director, Texas Department of Transportation, to Clint Winters, Research and Policy Development Division, Texas Comptroller of Public Accounts, August 28, 2000.
[3] Donn E. Hancher, “Contracting Methods for Highway Construction,” TR News (November–December 1999), p. 11.
[4] Texas Department of Transportation, Construction Division’s response to information requested by Hagler Bailly Services, Inc., June 7, 2000, p. 1.
[5] Donn E. Hancher, “Contracting Methods for Highway Construction,” TR News (November–December 1999), p. 11.
[6] Donn E. Hancher, “Contracting Methods for Highway Construction,” TR News (November–December 1999), p. 11; Transportation Research Board, Transportation Research Circular, “Innovative Contracting Practices,” December 1991, p. 36; Federal Highway Administration, “Contract Management Techniques for Improving Construction Quality,” FHWA-RD-97-067 (http://www.tfhrc.gov/pavement/rd97_079.html). (Internet document.)
[7] Nossaman, Guthner, Knox & Elliott, LLP, Highway Warranties.
[8] American Association of State Highway Transportation Officials, The Changing State DOT (1998), p. 11.
[9] Federal Highway Administration, “Contract Management Techniques for Improving Construction Quality,” FHWA-RD-97-067, p. 1. (http://www.tfhrc.gov/pavement/rd97_079.html). (Internet document.)
[10] V.T.C.A., Government Code §2253.021(b)(3).
[11] Texas Department of Transportation, Construction Division’s response to information requested by Hagler Bailly Services, Inc., June 7, 2000, p. 8.
[12] Letter from Charles W. Heald, P.E., executive director, Texas Department of Transportation, to Clint Winters, Research and Policy Development Division, Texas Comptroller of Public Accounts, August 28, 2000.
[13] Texas Turnpike Authority, Request for Qualifications to Construct, Maintain, Repair, Operate and Participate in the Financing of the SH 30 Turnpike Through an Exclusive Development Agreement (February 21, 2000), p. 15.
[14] Letter from Charles W. Heald, P.E., executive director, Texas Department of Transportation, to Clint Winters, Research and Policy Development Division, Texas Comptroller of Public Accounts, August 28, 2000.
[15] Utah Technology Transfer Center, “Warranty Best Practices Guide,” p. 5 (http://www.ic.usu.edu/IC-Overview/Warranty/warranty%20implimentation%20best.htm). (Internet document.)
[16] Utah Technology Transfer Center, “Warranty Best Practices Guide,” p. 5 (http://www.ic.usu.edu/IC-Overview/Warranty/warranty%20implimentation%20best.htm). (Internet document.)
[17] Letter from Charles W. Heald, P.E., executive director, Texas Department of Transportation, to Clint Winters, Research and Policy Development Division, Texas Comptroller of Public Accounts, August 28, 2000.
[18] Utah Technology Transfer Center, “Warranty Best Practices Guide,” p. 4 (http://www.ic.usu.edu/IC-Overview/Warranty/warranty%20implimentation%20best.htm). (Internet document.)
[19] Donn E. Hancher, “Contracting Methods for Highway Construction,” TR News 205 (November-December 1999), p. 11.
[20] Transportation Research Board, Transportation Research Circular, “Innovative Contracting Practices,” Number 386, December 1991, p. 21; Utah Technology Transfer Center, “Warranty Best Practices Guide,” pp. 1-3 (http://www.ic.usu.edu/IC-Overview/Warranty/warranty%20implimentation%20best.htm). (Internet document.)
[21] Utah Technology Transfer Center, “Warranty Best Practices Guide,” pp. 1-3 (http://www.ic.usu.edu/IC-Overview/Warranty/warranty%20implimentation%20best.htm). (Internet document.)
[22] Transportation Research Board, “Innovative Contracting Practices,” Transportation Research Circular, Number 386, December 1991, p. 39.
[23] Utah Technology Transfer Center, “Warranty Use in the United States,” pp. 1-5 (http://www.utaht2.usu.edu/projects/Innovative Contracting/Best Practices/WarrantyUSA1.htm). (Internet document.)
[24] Nossaman, Guthner, Knox & Elliott, LLP, Highway Warranties, p. 1.
[25] Nossaman, Guthner, Knox & Elliott, LLP, Highway Warranties, pp. 3-6.
[26] Public Works Financing, Koch Signs 20-year State Highway Warranty, July/August 1998, p. 1.
[27] Transportation Research Board, “Innovative Contracting Practices,” Transportation Research Circular, Number 386, December 1991, p. 21.
[28] Texas Department of Transportation, “Confidential Questionnaire,” December 1999.
[29] Letter from Charles W. Heald, P.E., executive director, Texas Department of Transportation, to Clint Winters, Research and Policy Development Division, Texas Comptroller of Public Accounts, August 28, 2000.
[30] Texas Department of Transportation, “Confidential Questionnaire,” December 1999.
[31] Texas Department of Transportation, “Bidder’s Questionnaire,” December 1999; letter from Charles W. Heald, P.E., executive director, Texas Department of Transportation, to Clint Winters, Research and Policy Development Division, Texas Comptroller of Public Accounts, August 28, 2000.
[32] Letter from Charles W. Heald, P.E., executive director, Texas Department of Transportation, to Clint Winters, Research and Policy Development Division, Texas Comptroller of Public Accounts, August 28, 2000.
[33] Texas Department of Transportation, Construction Division’s response to information requested by Hagler Bailly Services, Inc., June 7, 2000, p. 7; “1993 Texas Department of Transportation English Standard Specification Book,” Part 1, Section 5.12 (http://www.dot.state.tx.us/business/specs.htm). (Internet document.)
[34] Texas Department of Transportation, Construction Division’s response to information requested by Hagler Bailly Services, Inc., June 7, 2000, p. 5.
[35] U.S. Department of Transportation, Federal Highway Administration, “FHWA Contract Administration Core Curriculum Course, Chapter IV-A, Bonding and Prequalification,” June 22, 1999 (http://www.fhwa.dot.gov/infrastructure/progadmin/contracts/cor_IVA.htm). (Internet document.)
[36] Donn E. Hancher, “Contracting Methods for Highway Construction,” TR News (November-December 1999), p. 13; U.S. Department of Transportation, Federal Highway Administration, “FHWA Contract Administration Core Curriculum Course, Chapter IV-A, Bonding and Prequalification,” June 22, 1999 (http://www.fhwa.dot.gov/infrastructure/progadmin/contracts/cor_IVA.htm). (Internet document.)
[37] American Association of State Highway Transportation Officials, “Primer on Contracting 2000,” Second Edition, October 1998 (http://www.aashto.org/info/a_into.html). (Internet document.)
[38] Donn E. Hancher, “Contracting Methods for Highway Construction,” TR News (November-December 1999), p. 13.
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