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Endnotes
[1]Michael Hammer, “The Rise Of The Virtual Enterprise,” Information Week, March 20, 2000 (www.informationweek.com/1999/99_40/b3649001.htm). (Internet document.)
[2] “Internet Economics: A Thinkers’ Guide,” The Economist, April 1, 2000, p. 64.
[3] Otis Port, “Customers Move into the Driver’s Seat,” Business Week, October 4, 1999 (http://www.businessweek.com/1999/99_40/b3649009.htm). (Internet document.)
[4] Michael Hammer, “The Rise Of The Virtual Enterprise,” Information Week, March 20, 2000 (www.informationweek.com/778/78uwmh.htm). (Internet document.)
[5] Steve Papermaster, chief executive officer, Agillion, testimony at an e-Texas hearing conducted in Austin, Texas, on March 21, 2000.
[6] Ira Sager, “Big Blue Gets Wired,” Business Week E.Biz supplement, p. EB 99, April 3, 2000.
[7] Cisco also is collaborating with IBM, a competitor in disk storage, on laptop computer production. This trend is often called co-competition.
[8] Otis Port, “Customers Move into the Driver’s Seat,” Business Week, October 4, 1999 (http://www.businessweek.com/1999/99_40/b3649009.htm). (Internet document.)
[9] 23 USC. Title 23-Highways, Section 134, Metropolitan Planning.
[10] James Brian Quinn, Intelligent Enterprise (New York: The Free Press, 1992), p. 59.
[11] Michael Hammer, “The Rise Of The Virtual Enterprise,” Information Week, March 20, 2000 (www.informationweek.com/778/78uwmh.htm). (Internet document.)
[12] Tischelle George, “Ford And Trilogy Launch Web Company,” Information Week, February 23, 2000 (http://www.informationweek.com/story/IWK20000223S0006) (Internet document.); and John Geralds, “Ford and Trilogy collaborate on consumer Web site,” February 24, 2000 (http://www.vnunet.com/News/107194). (Internet document.)
[13] After the federal veto, Texas assembled a revised proposal to integrate the state’s eligibility functions for all health and human services without privatizing the process. The state’s Health and Human Services Commission hired EDS to reengineer the eligibility process; EDS recommended using call centers to establish eligibility, a proposal that would have reduced the size of state government by more than 2,200 employees. The Legislature did not approve the EDS proposal, however, and rejected $560 million in potential savings because they declined to close DHS’s eligibility offices.
[14] Under this arrangement, the vendor is responsible for desktop computer acquisition, planning, installation, configuration, testing, maintenance, repair, upgrades, training, project management, asset management, disposal, and other services.
[15] Telephone interview with Tom Epley, project manager, University of Texas Medical Branch, Galveston, Texas, April 17, 2000.
[16] Telephone interview with Nancy Hard, director of Child Care, Texas Workforce Commission, Austin, Texas, August 15, 2000.
[17] Reason Public Policy Institute, Privatization 2000: The 14th Annual Report on Privatization, by Wade Hudson (Los Angeles, California, June 2000), p. 17.
[18]Technical Assistance Research Programs, “Using Complaints for Quality Assurance Decisions” (Arlington, Virginia, March 2000), p.11 (http://www.e-Satisfy.com/pdf/complaints.pdf). (Internet document.)
[19] David Osborne and Peter Plastrik, The Reinventor’s Fieldbook: Tools for Transforming Your Government (San Francisco: Jossey-Bass, 2000), p. 186.
[20] Information from Dan Contreras, Executive Director, Council on Competitive Government, Austin, Texas, October 25, 2000.
[21] Senator Craig Thomas’ (Wyoming) proposed Freedom from Government Competition Act would have required outsourcing for commercially identified activities.
[22] Brian Friel, “Agencies Make Few Changes to Outsourcing Lists,” GovExec.Com Daily Briefing, February 29, 2000 (http://www.govexec.com/dailyfed/0200/022900b1.htm). (Internet document.)
[23] This is done by requiring the agency to ensure that “...all costs (including the cost of quality assurance, technical monitoring of the performance of such functions, liability insurance, and employee retirement and disability benefits, and all other overhead costs) are considered....”
[24] Interview with board members of the National Council for Public-Private Partnerships, Washington, DC, July 20, 2000.
[25] Interview with Sherri Parks, Acting Assistant Director for Customer Relations and Finance, in General Services Commission Telecommunications Service Department, October 28, 1999.
[26] US Office of Management and Budget, A Report on the Performance-Based Service Contracting Pilot Project (Washington, DC, May 1996), p. 19.
[27] Reason Public Policy Institute, Privatization 1998: 12th Annual Report on Privatization, by Adrian Moore, Editor (Los Angeles, 1998), p. 29.
[28] David B. Rosenbaum, “Fast Quake Recovery Redeemed State Transportation Department,” Engineering News Record, January 16, 1995, p. 33.
[29] Senator Mike Moncrief and Representative Pete P. Gallego, Co-Chairs, “The Joint Investigating Committee Roport on State Contracting,” October 14, 1996, p. 4.
[30] See (http://www-far.npr.gov/BestP/PPBSC/). (Internet document.)
[31] Texas Legislature Joint General Investigating Committee, The Joint General Investigating Committee Report on State Contracting (Austin, Texas, October 14, 1996).
[32] Interview with Mike Sheridan, former executive director, Texas Workforce Commission, Austin, Texas, August 10, 2000.
[33] Ellen Perlman, “Taking Tech Private,” Governing, May 2000, p. 22.
[34] Marv Langston, “A Case for Navy’s Intranet,” Federal Computer Week, April 10, 2000.
[35] Heather Hayes, “Paying for Network Performance,” Federal Computer Week, May 22, 2000.
[36] David P. Hamilton, “Inflection Point,” Wall Street Journal Interactive Edition, April 17, 2000.
[37] Interview with Carla James, Special Projects Program Director, General Services Commission, Austin, Texas, June 12, 2000.
[38] Telephone interview with Brian Cassan, account executive, BuyingDecision, Phoenix, Arizona, June 5, 2000.
[39] Thomas Friedman, “Landgrab.com,” The New York Times, January 18, 2000.
[40] Interview with Charlie Gerhards, chief information officer of the State of Pennsylvania, May 23, 2000.
[41] Ann Laurent, “E-Invasion,” Government Executive, June 2000.
[42] Ann Laurent, “E-Invasion,” Government Executive, June 2000.
[43] David P. Hamilton, “Inflection Point,” Wall Street Journal Interactive Edition, April 17, 2000.
[44] Booz-Allen and Hamilton, Inc., “Contract Reform and Procurement Processes,” (Draft Final Report), August 2000, p. 55.
[45] Booz-Allen and Hamilton, Inc., “Contract Reform and Procurement Processes,” (Draft Final Report), August 2000, p. 57.
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